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Live Webinars Recorded Webinars
  • 5
  • August
  • 2026
  • Wednesday
10:30 AM PDT | 01:30 PM EDT

Better 1:1 Meetings for Busy Managers: How to Coach, Correct, and Keep People Moving

One-to-one meetings should help managers coach, correct, support, and move people forward. In many teams, they become repetitive updates with little real value. This workshop shows managers how to run better one-to-one meetings that are more focused, more useful, and more effective for performance, engagement, and development. It is designed for busy managers who want stronger conversations without adding unnecessary process.

Lukasz Kalinowski Lukasz Kalinowski | Duration:60 Minutes | Price: ¤149.00 View Details
  • 13
  • August
  • 2026
  • Thursday
10:30 AM PDT | 01:30 PM EDT

Handling Angry Customers, Complaints and Escalations Professionally

Dealing with upset customers is part of working life in many sectors, but not everyone knows how to handle it well. This session shows how to respond calmly, protect the relationship where possible, reduce escalation, and represent the business professionally even in difficult situations.

Lukasz Kalinowski Lukasz Kalinowski | Duration:60 Minutes | Price: ¤149.00 View Details
Lukasz Kalinowski

Handling Angry Customers, Complaints and Escalations Professionally

Dealing with upset customers is part of working life in many sectors, but not everyone knows how to handle it well. This session shows how to respond calmly, protect the relationship where possible, reduce escalation, and represent the business professionally even in difficult situations.

Speaker: Lukasz Kalinowski | View Anytime | Duration: 60 Minutes | Price: ¤199.00 | View Details
Lukasz Kalinowski

Better 1:1 Meetings for Busy Managers: How to Coach, Correct, and Keep People Moving

One-to-one meetings should help managers coach, correct, support, and move people forward. In many teams, they become repetitive updates with little real value. This workshop shows managers how to run better one-to-one meetings that are more focused, more useful, and more effective for performance, engagement, and development. It is designed for busy managers who want stronger conversations without adding unnecessary process.

Speaker: Lukasz Kalinowski | View Anytime | Duration: 60 Minutes | Price: ¤199.00 | View Details
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