AI for Leaders: A Beginner's Guide to Understanding and Using AI Wisely
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
60 Minutes
Webinar Id:
55065
More Trainings by this Expert
Price Details
Live: One Dial-in One Attendee
Corporate Live: Any number of participants
Recorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Corporate Recorded: Access recorded version, Any number of participants unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Overview:
AI is everywhere-but most professionals still don’t know how to use it in a way that actually improves their work.
This session is designed for leaders and professionals who don't have time to experiment, guess, or sort through endless tools. Instead, it provides a clear, practical approach to using AI in everyday work scenarios.
Participants will learn how to identify where AI can save time, improve communication, and support decision-making-without losing their voice or professional judgment.
This is not a technical session. It is a practical, real-world guide to using AI effectively, immediately, and confidently.
Why you should Attend:
AI is no longer optional-it's already changing how decisions are made, how work is delivered, and how professionals are evaluated.
Those who don't learn how to use it effectively risk falling behind-not because they lack capability, but because they lack clarity on how to apply it.
This session eliminates the confusion and gives you a clear, practical starting point so you can keep pace-and stay competitive.
Areas Covered in the Session:
- What actually matters about AI in today's workplace (no fluff, no jargon)
- Where professionals are currently losing time-and how AI can help
- Practical ways to use AI for communication, planning, and problem-solving
- How to use AI without sounding robotic or losing your voice
- Real examples of AI in action across everyday work scenarios
- Ready-to-use prompts participants can apply immediately
Who Will Benefit:
- Customer Success Managers
- Team Leaders and Supervisors
- Operations Managers
- Project Managers
- Business Analysts
- Individual Contributors looking to increase efficiency
Speaker Profile
Beverly Hathorn is a Certified Project Manager and HR Professional with over 25 years of experience transforming outdated processes and systems into efficient, high-impact solutions for customer success teams. As a seasoned customer service leader, she helps organizations unlock the full potential of their teams by improving productivity, streamlining workflows, and driving measurable customer satisfaction gains.
Beverly specializes in identifying operational bottlenecks and crafting tailored strategies to modernize customer success operations. She’s worked across industries - from banking and corporate sectors to the public domain - giving her a deep understanding of how to align employee engagement and customer satisfaction for lasting success.
Her passion lies in empowering customer success leaders to:
· Build scalable, efficient systems that support team growth.
· Elevate team performance with streamlined, results-driven processes.
· Create customer-centric cultures that enhance satisfaction and retention.
Whether it’s revamping workflows, implementing team training, or improving customer success strategies, Beverly’s mission is to help organizations lead with clarity, confidence, and impact.
