Six Sigma Overview

  • Wednesday
  • April
  • 29
  • 2026
Time:
12:00 PM PDT | 03:00 PM EDT
Duration:
90 Minutes
Michael W. Gozzo Instructor:
Michael W. Gozzo 
Webinar Id:
54926

More Trainings by this Expert

Price Details
$149 Live
$299 Corporate Live
$199 Recorded
$399 Corporate Recorded
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Live + Recorded
$299 $348 Live + Recorded
Corporate (Live + Recorded)
$599 $698 Corporate
(Live + Recorded)
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Overview:

This program presents a view for the person who needs to understand what Six Sigma is and how the process works.

It will also identify the process methodology DMAIC and the associated tools that enable the Six Sigma approach to work. It’s application is appropriate in all environments if the intent of an enterprise’s mission is to improve the organizations processes. Successful deployments look beyond a focus on quality improvements to profitability, sustainability and long-term growth.

Why you should Attend:

  • What is Six Sigma?
  • How to implement it?
  • What is Voice of the Customer and how to utilize such?
  • What are the tools and techniques to employ when implementing the DMAIC process?
    • Cause and effect Analysis
Areas Covered in the Session:
  • What is Six Sigma?
    • The philosophy
  • Implementation
    • Timetable and infrastructure
  • Opportunities
    • Customer expectations - VOC, QFD
  • Employing Data
    • Cost of Poor Quality
  • DMAIC Process

Who Will Benefit:
  • Vice Presidents of Operations, Sales and Marketing, Product Development
  • Managers, Directors, Supervisors of Purchasing , Materials Management, Production, Process Engineering, Quality Inspection, and Order Entry and Contract Administration
  • Functional activities of Production Schedulers, Quality Inspectors, Buyers, Procurement analysts, Inventory Planners, Materials Control, Customer Service/Order Entry, and Record Administration


Speaker Profile
Michael W. Gozzo, , CPIM, CSCP, CQA is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Recent involvement with Silicon Valley Leaders in Supply Chain Management, Lean Manufacturing practices and ISO include Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design and others.

Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan. He has an Executive Program Master of Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut. He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM). Is also a Certified Instructor (IDP) for APIC/ASCM, internationally.

Mr. Gozzo is the co-author of "Made in America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses which can be customized for the respective client.


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